Business Support Officer

Are you looking for a role where you can make a real impact behind the scenes? We’re on the hunt for a hands-on, energetic, and super-organised Business Support Officer who’s ready to roll up their sleeves and tackle a fast-paced, ever-changing environment! No two days will be the same as you help keep our operations running smoothly.

If you’re a problem-solver who thrives in a fast-paced setting, loves organisation, and wants to grow your skills while making a difference, we’d love to hear from you!
You’ll be a crucial part of Horizon Youth Zone, welcoming up to 250 young people each session, creating a space for them to thrive.

About the role

Working closely with the Head of HR & Operations, you’ll support key functions like finance, payroll, HR, IT, systems and data management, and office administration while supporting the First Impressions Team in creating a welcoming environment for staff, members, and young people.

Key responsibilities include:

•  Office management
• Finance and payroll
• Reception and membership
• IT & communications support
• Safeguarding

You will have/have experience of:

• Customer service in a fast-paced environment or charity setting
• Strong organisational skills
• Familiarity with basic finance processes, including accounts and budgeting
• Hands-on experience using HR functions, including onboarding and training staff on systems
• The ability to use and maintain office systems and contact databases
• A warm, welcoming personality
• A collaborative approach

Our commitment to equity, diversity and inclusion

As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

CLOSING DATE FOR APPLICATIONS:
18 April 2025

FIRST STAGE INTERVIEWS:
29 April 2025

SECOND STAGE INTERVIEWS:
6 May 2025

To apply, please email a CV and cover letter (no more than one page) in response to the person specification
and questions below to, specifying Business Support Officer in the subject line: recruitment@horizonyouthzone.org

1. Why do you want to work for us?
2. Looking at the person specification, briefly describe how your skills and experience (including any lived
   experience)
3. make you a good candidate for this role. (200 words max)
4. How you demonstrate your commitment to fairness, equity and respect.
5. Confirmation you are eligible to work in the UK (the successful candidate will be required to provide
   documentary evidence before a job offer confirmed).
6. Any reasonable adjustments we can make to assist you in your application or the selection process.
7. This role will be based in the Youth Zone and therefore require an Enhanced DBS.
8. Do you have any unspent conditional cautions or convictions under the Rehabilitation of Offenders
   Act 1974?
9. Do you have any adult cautions (simple or conditional) or spent convictions that are not protected
   as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment)
   (England and Wales) Order 2020.

We look forward to receiving your application.